Aerodrom Maribor Letališka cesta 10, 2312 Orehova vas

Passengers in need of assistance

Passengers in need of assistance

Passengers in need of assistance

Airport Maribor is responsible for providing special attention and assistance for passengers with disability or reduced mobility, sickness or injured passengers, pregnant women and elderly passengers when disembarking and embarking or during ground handling or in case of emergency evacuation.

If you require medical equipment, the notification is obligatory. Please check with your airliner or travel agent for details.

To assist in the provision of the best service available, please advise your airline or travel agent when making a flight booking of any disability or assistance required at the airport. The airliner or travel agent can then make any necessary arrangements, for example to book a wheelchair or book a specific seat requirement for passengers with an assistance animal. It is also important to check if you require medical clearance in order to fly with a particular airline.

For passengers in need of assistance, there are accessible special parking spaces available, located as close proximity to passenger terminal. Staff of Airport Maribor will help you upon arrival to the airport and on departure from the airport. They will escort you from check-in, through all formalities and finally to the cabin seat in aircraft and vice versa.

Some passengers need special assistance and special attention.

This includes in abbreviated code:

  • WCHR (Wheelchair on Ramp) - Passenger can ascend/descend steps and make own way to/from cabin seat, but requires wheelchair for distance to/from.
  • WCHS (Wheelchair on Steps) - Wheelchair to top of Steps - passenger is able to walk but unable to ascend or descend steps.
  • WCHC (Wheelchair on cabin seat) - Wheelchair in Cabin - passenger is paraplegic or quadriplegic (unable to move or walk), requires an on-board wheelchair and must be carried to/from cabin seat.
  • BLND (Blind passenger) - The passenger is blind or sight-impaired and needs assistance during trip.
  • DEAF (deaf passenger) - The passenger is deaf, hearing impaired or deaf and cannot speak or speaks poor and needs assistance during trip.
  • DPNA (disabled passenger with intellectual or developmental disability needing assistance) - The passenger needs assistance with a walker or Personal Care Attendant to and from the terminal to the aircraft.
  • MEDA (medical case) - Medical Assistance (oxygen)
  • BLND/DEAF - Passanger is blind or deaf and need assistance during trip.

Other categories:

  • MAAS/LANG - Elderly passengers Staff at Airport will provide assistance to elderly passengers that need help with all formalities at the airport and luggage. We advise you to inform your agent or airline when booking if special help is needed or if you require medical equipment.

Flying while pregnant

If you are pregnant and intend to fly we recommend that you discuss your travel plans with your doctor before you fly – particularly during the later stages of pregnancy.

If you are 27 weeks pregnant or more, you will be required to carry a letter from your doctor or midwife, dated no more than 10 days prior to travel. At check in you are requested to provide the letter.

Sick passengers

If you have any medical conditions please make sure before the flight that you have obtained a medical clearance signed by your doctor and specifying any special conditions required to be available on board. Please check with your airliner.

Injured passengers

Depending on the type of injury, there could be restrictions in some cases (If an additional seat is required –broken leg, an additional ticket might be purchased,…). Please check the conditions and restrictions with your airliner in case of any kind of injury.

In special circumstances (flying in extreme or unusually bad weather conditions) the airliner may refuse to take on board any of the above-mentioned categories of passengers whose medical condition requires attention.